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Inquiry by a financial services provider
SITUATION NOW:
Comprehensive PD activities to develop social competence in the
company have been in place for many years. This is fixed as a
qualitative goal in the goal agreement process.
TARGET SITUATION:
Better measurability of soft skills in future to support this company
goal. |
Preliminary survey with key figures aimed at performance-oriented
management instruments.
Main survey done via questionnaires in which soft skills are made
quantifiable.
Excerpt from the results:
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Insights that are gained collectively influence the conception of future
personnel development.
Result-relevant criteria are drawn up before each future activity. Soft
skills influence company success if each PD activity is planned
"backwards," i.e. starting with the required company result.
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